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Each study is open or restricted. This page tells you who can open a study, which study roles there are, and who can share. For workspace roles, see Seat Types & Permissions.

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Open and restricted studies

  • Open: Anyone in the workspace can find and open the study. This is the default.
  • Restricted: Only workspace admins and people added to the study can open it.
Other workspace members do not see a restricted study. It is not on the Studies page, in search, in the study switcher, or in the Research Library. If they open a direct link, they see a “not found” page. Use a restricted study for confidential work, for example leadership, M&A, or HR research.

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How to see if a study is restricted

  • On the Studies page, the study card shows a lock badge.
  • In the study, the Share button shows a lock.
  • In the Share dialog, General access shows Restricted.

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Restrict a new study

  1. Go to the Create page.
  2. Above the composer, open the access menu. By default, it shows your workspace name.
  3. Select Restricted.
  4. Create the study.
You get Full access to the study. Nobody else can open it until you share it. Workspace admins can always open it.

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Restrict an existing study

  1. Open the study.
  2. Click Share.
  3. Under General access, select Restricted.
The change saves immediately. These people keep their access:
  • People added to the study by name.
  • Guests.
  • Workspace admins.
All other workspace members lose access.
Only a workspace member with Full access can change General access.

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Open a restricted study again

  1. Open the study.
  2. Click Share.
  3. Under General access, select your workspace name.
All workspace members can now open the study with their workspace role. The study roles that you gave to workspace members are removed. If you restrict the study again, add those people again. Guests keep their study roles.

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Study roles

On a restricted study, each person gets exactly the study role that you give them. Their workspace role does not change it. For example, a workspace Viewer with Full access on a restricted study can edit, launch, share, and delete that study. On an open study, each workspace member gets the higher of their workspace role and their study role.

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Who can share

  • Full access can give any role: Full access, Collaborator, or Viewer. Full access can change or remove anyone.
  • Collaborator can give Collaborator or Viewer. A Collaborator cannot give Full access, and cannot change or remove a person who has Full access.
  • Viewer cannot share. On a restricted study, a Viewer sees a lock notice in place of the Share button.
  • Guests cannot share, whatever their role.

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Share a study with a person

  1. Open the study.
  2. Click Share.
  3. In Add people by name or email, type a name or an email address.
  4. Select a role.
  5. Click Add.
If the email address is not in your workspace, you can add the person as a guest. If you are a workspace admin, you can also invite the person to the workspace.

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Guests

A guest is a person outside your workspace. A guest does not join your workspace.
  • A guest can get Collaborator or Viewer. A guest can never get Full access.
  • A guest can never share. The Share button does not show for a guest.
  • A guest Collaborator can edit and comment, but cannot launch or share.
  • A guest sees only the studies shared with them, under Shared with me.
  • You can add guests to open studies and to restricted studies.

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Open studies and workspace roles

On an open study, each workspace member gets a study role from their workspace role: The Share dialog of an open study lists the creator, guests, and share links. It does not list workspace members, because their role comes from the workspace.

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Workspace admins

Workspace admins always have Full access to every study in the workspace, open or restricted. Nobody needs to add them, and nobody can remove them. Admins see restricted studies on the Studies page with a lock badge. They also see the spend of each study on Usage and Billing. Share links work the same on open and restricted studies. A person who can share can turn on Anyone with the link. Anyone with the link can view the study’s results. Turn off the link to stop this access.

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API keys and integrations

  • API keys act as workspace admins. A key can read, change, and delete every study in its workspace, restricted studies included. It cannot reach other workspaces. See Get API Access.
  • Webhooks do not send events for restricted studies.
  • MCP acts as the user who connected it. It sees a restricted study only if that user has access.
  • Research Library shows a restricted study only to people who have access to it.

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Other rules

  • Move a study to another workspace: On a restricted study, only Full access can move it. On an open study, only a workspace admin can move it.
  • A member leaves the workspace: They lose their study roles in that workspace.
  • Listen Labs support: Listen Labs staff can open studies in your workspace to help you. Each visit is logged.

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FAQ

No. Workspace admins always have Full access.
Yes. Open Share and change General access at any time.
No. It changes only who can open the study.
Only workspace admins, people added to the study, and the API keys of the workspace.
Anything missing? Let us know at support@listenlabs.ai and we’ll help you out.