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Start with a business question. Listen handles the rest.
From study design and recruitment to complex analysis workflows. Testing new product concepts or testing new markets. Listen is your trusted research partner that will deliver insights in hours instead of weeks.
This is your comprehensive guide to the Listen platform, covering everything you need to get started and launch your first study.
If you’d rather see it in action first, watch the video below where Camille, our Head of Insights Strategy, walks you through the platform in depth.

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Quick Start

Study Design

Use Listen’s AI-powered study builder to build a draft of your guide in minutes. Learn more about study set-up and what studies and question types we support.

Recruitment & Fielding

Use Listen’s built-in panel of 30M+ participants share your own link, or combine both. Learn more about launching and fielding studies.

Analysis & Reporting

How to leverage Listen to instantly get insights. Learn more about our reporting features, custom highlight reels, and slide deck generation.

What's New @ Listen

Find out what we are building! Learn more about new features like Research Agent, emotional intelligence, and Research Library.

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How It Works

1. Co-Design Your Approach Click New Study from the dashboard to begin. Describe your study goals in the prompt box: background, objectives, and the audience you want to hear from. If you already have a discussion guide, click Upload Discussion Guide and the AI will parse it. Our AI helps you go from idea to implemented discussion guide in seconds. 2. Recruit Your Audience Choose your recruitment method: Listen’s built-in panel, a direct link for your own participants, or both. Set a response limit and click Launch Study. If you want, Listen can find and qualifies participants from our global network of 30M+ people. 3. Moderate Interviews Listen conducts a video conversation and asks dynamic follow up questions. You can give the AI as much context as you want to help turn it into a subject matter expert in your field in minutes. Learn more about best practices here. 4. Analyze & Deliver Results Our AI reviews all interviews and helps you turn findings into deliverables. Using Listen’s Research Agent you can generate custom highlight reels, slide decks, executive summaries, and charts. You can also leverage our tools to cut and segment your data as granularly as possible. 5. Compound Your Knowledge Each study grows your knowledge base, so you can focus on net-new insights for your team. You can also ask questions across all of your studies in the Research Library.

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Key Features

AI-powered study design: Describe your goals and Listen drafts objectives, questions, and probing context. Listen’s auto-QA features proactively flags issues before launch. Research Agent: An AI assistant that turns findings into deliverables on command. Users can say things like “create slides summarizing the main findings” or “build a breakdown by segment” and it generates decks, memos, reports, charts, and highlight reels — in your branded template. Research Library: A cross-study knowledge base that compounds over time. Ask questions across your entire research library, track trends over time, and get cited answers in seconds. Emotional Intelligence: Multi-modal emotion detection that analyzes voice tone, facial expressions, and word choice together across 50+ languages. Built on Ekman’s six core emotions: anger, disgust, fear, happiness, sadness, and surprise. Every emotion links to an exact timestamp and verbatim quote. Fraud Prevention & Response Quality: Device checks and a participation cooldown keep out duplicate and repeat respondents. Every response gets a quality rating with the reason and supporting quotes, and low-quality panel responses are rejected with the panel. Listen Pulse (pilot): Always-on continuous research that runs your study in waves and surfaces how trends shift over time. Ask your account team to turn it on.

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Need Help?

Support: Email us at support@listenlabs.ai for account, billing, or technical questions. Documentation: Explore comprehensive guides, walk-thrus, and best practices throughout this document.